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I cannot recommend Sutcliffe & Co more highly. I had to renew my Tour Operator insurance during the Covid crisis and Duncan was extremely knowledgeable and insightful about what was happening in the travel industry. He went out of his way to find the right insurance for me, despite it being a challenging time. He gave me excellent advice and took the time to get to know my business and understand what needed to be covered in detail so I feel confident that I have the right cover in place going forward. Thank you so much. ”
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Sutcliffe & Co have been looking after our family business and personal insurance needs for over 20 years. They are always friendly and professional and thank you for providing such a great service. ”
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I forgot to write up how brilliantly Cynde has been with my father and I in dealing with all the insurance regarding the business and personal affairs as well. She has been outstanding in dealing with any sort of enquiries and incredibly informative with nothing being too much trouble. ”
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I have used Sutcliffe & Co for a number of years for my insurance requirements. I have always dealt with Richard Barry, who I find understands my needs of business insurance in a professional manner. Nothing is too much trouble for Richard, he is a very down to earth guy who will happily talk you through anything that you're not sure about. I find that, the personal touch you receive is much more beneficial than these online comparison sites and gives you peace of mind that you are covered for any eventuality. I would recommend Sutcliffe & Co to anyone who is looking for insurance. ”
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Sutcliffe’s are our local insurance broker both for commercial and domestic policies. Their service and attention to our specific needs are second to none. Caroline is always ready to help and will regularly pick up the phone or visit, to make sure the service they are providing is meeting our needs, or to give helpful advice.
We feel like a valued customer and not just an account on a national insurer database.
I would recommend Sutcliffe’s to anyone who’s seeking professional honest advice.
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I can not recommend Sutcliffe Insurance Brokers Ltd enough.
It was late one Friday afternoon, I was desperately trying to get insurance for one of my factory units which had just become vacant. I had rang several insurance companies and was told there wasn't much chance of getting cover until after the weekend due to it being late Friday afternoon. It was suggested by a colleague of mine to try Sutcliffe Insurance Brokers Ltd. I spoke to Stewart Glazzard and found him very easy to talk to and he understood my needs. In no time at all he came back to me with cover and at a very competitive price. It was such a relief to know my factory unit was now insured and I could get on with enjoying my weekend. I shall definitely be using Sutcliffe Insurance Brokers from now on. A massive thank you to Stewart, for pulling out all the stops to get insurance for my factory so late in the day. ”
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As a local family business we have used Sutcliffe & Co for as long as I can remember for all of our insurance needs. Motor trade, commercial and residential property also for our personal household and contents insurance.
The service we receive is perfect in every way possible from renewals to any claims made and any questions are answered quickly and efficiently by the whole team. Thank you all
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Sutcliffe and Co have acted as insurance brokers for our three companies for more than 10 years. Over that time, Stewart has looked after our insurance needs with skill and diligence and we have benefited enormously from his wealth of experience and knowledge. Stewart has a very good understanding of how our business operates and has always provided appropriate and timely advice, highlighting issues and risks that we may not have considered. I know that that I can trust Stewart to provide the advice that we need to effectively manage the potential risks to our business, and I would not hesitate to recommend Sutcliffe and Co as a trusted and professional insurance broker. ”
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We have used Sutcliffe & Co for several years and always found them to be very professional, friendly, and efficient. On renewal they always consider alternative insurance providers to make sure we are receiving the most competitive quotes, whist ensuring the cover adequately meets all our needs. Following the unfortunate ‘break-in’ at our Worcester premises, Sutcliffe & Co dealt with everything from start to finish and we received full compensation within a couple of weeks ”
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Kelly at Sutcliffe & Co was extremely helpful and understanding whilst steering me through a very challenging case ”
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Kendeen Roofing and Kendeen Plastics both required Public and Employers liability and motor vehicle insurance and other policies.
Under these challenging times of working from home I found Kerry very reliable, approachable, courteous and easy to communicate with either on the phone or by email. Also her attention to detail with our policies together with our insurance requirements was commendable .
I am extremely pleased with the outcome of all policy renewals due to Kerry’s recommendation and appreciate all the time and effort she must have put in on our behalf.
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Fantastic service, quick and reliable. A1 ”
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Being successful in business isn’t about being ‘big’ – it’s about being efficient, effective and responsive, and providing products and services that your clients and business partners actually need. We rely on Sutcliffe & Co for all our insurance requirements and we go back to them year after year for precisely this reason. They know us, they know the market and, most important for us, they know what insurances we actually need. This means that their recommendations are consistently spot on, saving us both time and money, and we would recommend them without hesitation.” ”
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Stewart took the time to analyse our current insurance policies and was able to make some excellent recommendations. His professional approach and knowledge of the Insurance Industry have ensured we received the best cover for our needs. I am impressed with the speed and quality of his responses, conveying a sense of reliability and confidence”. ”
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I am very pleased to say that I have found all those within the company extremely approachable , helpful and considerate, acting promptly and keeping me advised of progress, when I have presented them with a particularly challenging task. I thank all involved, especially you, Kelly and Duncan for offering help, and patient listening and understanding. I would happily recommend the organisation. ”
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We have always been impressed by the prompt and efficient advice and service provided by Caroline and her colleagues at Sutcliffe & Co ”
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Sutcliffe & Co have been my insurers for my business and personal insurance for many years. I have found them to be professional and helpful in every way. I would not hesitate to recommend them for any insurance requirements. ”
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Having insured with Sutcliffe & Co for 20 years, they are a pleasure to deal with; very honest & reliable & nothing is too much trouble. ”
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I have been a client of Sutcliffe & Co for well over 10 years now, so feel qualified to say that I do get a personalised service. Each time I ring, or mail, I always get a response promptly. Also, it's all very well chasing "cheap insurance" but, when you need to make a claim: That's when you need the back up. Kevin, who I've known for many years, springs into action, supported by all the office staff and I know they are working on my behalf. The experience they have between them is what defines a good broker. ”
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Over the past 20 years numerous of our companies, including Paylet Ltd, Urbanism Living Ltd and Homeowners Properties Ltd have appointed the services of Sutcliffe & Co. During this time they have always acted in a professional and helpful manner. We would not hesitate in recommending them to any organisation considering to appoint their services. ”
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Fantastic customer service, proactive insurance advice and cost effective premiums. Why would you go anywhere else? We have been customers of Sutcliffe & Co since 2005 - don't think I need to add anymore! ”
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We have always found that Sutcliffe & Co have looked after our insurance needs well, ensuring we are covered in the right way for the best price. ”
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We have been with Sutcliffe & Co for many years, and have always found the staff to be very helpful, friendly and very professional in dealing with my company. As a company we appreciate the extra work done to accommodate our sometime special requirements. ”
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We have worked with Sutcliffe and Co for a number of years and have always been pleased with the services and advice they have offered. When we have called with queries they have been quick to answer and explain in simple terms, any information we need to know regarding our policies. We would definitely recommend to any business looking for a professional and friendly insurance broker. ”
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We have been using Sutcliffe & Co for over 15 years for our fleet insurance and public liability. What we really like is the relationship we have built over the years and find them very understanding, friendly and professional. Their knowledge in all areas is excellent and they always do the best they possibly can to assist. We know we are in good hands which takes a worry away from you when running your own business.
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Year after year Sutcliffe & Co have always found the best policies for our company and continue to meet our demanding needs. We particularly like the personal attention we always receive. Sutcliffe & Co treat us like friends not just a customer. ”
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We have recently changed our Insurers to Sutcliffe & Co. and have found their valuations and recommendations to be very precise. We are confident that we are now fully compliant and any potential claim would be dealt with in a prompt and orderly fashion. ”
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Sutcliffe & Co. were recommended to me by a friend when I was unable to find the 'right' insurance broker for my new company. Not only were their costs extremely competitive, but the service I received at the time and ever since had been second to none. The staff go out of their way to give the best possible service and nothing ever feels like too much trouble. ”
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As we work in a regulated sector, we needed specialist insurance for our company and team. Sutcliffe & Co understood exactly what we required and found us the perfect policy that met our needs. I would highly recommend Sutcliffe and Co to anyone requiring insurance of any type. ”
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As a growing, customer-facing business it was vital to me that we secured the most appropriate commercial insurance needed to give us and our customers’ peace of mind. We now have extensive commercial and industry specific insurance which was invaluable during a recent major fire at our Malvern premises. You are never prepared for how a major incident will make your feel personally and the sudden impact on your employees and the business, but I didn’t need to worry. Michelle from Sutcliffe & Co arrived within two hours of the fire being discovered and they were with us every step. The Lorega Commercial Loss Recovery insurance Sutcliffe & Co recommended was amazing as they dealt with everything, they knew exactly how to deal with all parties involved and allowed me to get on with the business. The service was so good we now also have it on our home. Meeting Michelle, I instantly had trust in her and the team’s experience and expertise. They make a difference. Perhaps more importantly than anything, they are a Worcestershire firm which cares about going over and above for their customers.
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I find insurance baffling, and usually those who sell it frustrating to deal with. My experiences with Sutcliffe & Co have been very different. Everything has always been explained to me in plain English and my enquiries dealt with quickly and without any unnecessary interruption to my time. Not only that, but I feel listened to as a person and understood as a business. As such feel 100% confident that the insurances that I have purchased through Sutcliffe & Co are perfectly fitted to my needs, and are as cost effective as possible. This has proven to be the case on the two occasions we have had to make claims, where the process has been handled very positively and the outcome has fallen in our favour. I recommend Sutcliffe & Co regularly!
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